We have always focused on minimising our impact on the world. So much so that our CR is ingrained in our corporate values and integrated into the very heart of how we do business.
The RICOH Way
The RICOH Way is our global corporate philosophy that provides the framework and identity for our organisation, including Ricoh’s mission, vision and values. As the world continues to globalise at an accelerated pace, having a coherent and consistent set of values across our organisation provides clear guidance as to how we should make decisions, act and address the complex issues and challenges that our customers face.
“To be one global company, we must care about people, our profession, our society, and our planet. We must dedicate our winning spirit, innovation and teamwork to sharpen our customer centric focus, and we also must commit to the highest standards of ethics and integrity.”
Customer Centric Approach
As part of a global company, our employees must care about people, our industry, our society, and our planet. We dedicate our winning spirit, innovation capabilities and teamwork to refine our customer centric approach, always committing to the highest standards of ethics and integrity.
Our commitment to these values is Ricoh’s differentiator. Engrained in our culture is always putting the customer first and delivering an exceptional customer experience in all areas of our business. We strive to make information work for our customers.
At Ricoh, we are committed to delivering excellent services and products to improve the quality of living. We are also driven to fulfil our responsibilities to create a sustainable society and to continue to provide innovative solutions that bring value and inspiration to our customers each and every day.
We also celebrate and reward employees for exemplary service and innovation through the RICOH Way Award, which recognises and praises on both, local and global levels, those whose activities best exemplify The RICOH Way.
The Three Ps Approach
Our CR Strategy is defined in the “Ricoh CR Charter” that was established in 2003 and developed to integrate Ricoh’s core values and the ten principles defined in the UN Global Compact into our daily activities.
We take a three ‘P’s’ approach to sustainability: People, Planet and Profit.
This ensures our business model is maintained and continuously improved to support our CR, business and environmental objectives. Balance of “3 Ps”
Tree planting at the Forest of Martson Vale
As an organisation, each and every one of us is committed to minimising our impact on the environment. Tree planting at the Forest of Marston Vale is one of the events that Ricoh organises that allows employees to make an active contribution to the environment.
We have been working with the Forest at Marston Vale in Bedfordshire for the last four years. This charity’s aim is to create one of 12 Community Forests across England and to regenerate land across towns and cities.
The Prince’s Trust
Volunteers facilitate and deliver employability skills workshops which focus on; identifying and securing a work placement and CV & interview skills.
Right2Read & Number Partners
Employees volunteer their time by visiting local Primary Schools and helping children improve their numeracy and literacy skills.
Working Chance is a charity that supports female ex-offenders to find quality work with employers, helping them break the intergenerational cycle of disadvantage and crime that is often passed down from mother to child. As well as placing ex-offenders into voluntary and paid employment, Working Chance strives to change attitudes amongst employers, media and society.
Logistics Challenge Day
Volunteers from our Supply Chain Management division spent a day in a local secondary school supporting year 10 students whilst they completed a ‘Logistics Challenge Day’. The purpose of the event was to learn more about the industry and showcase the sector as a possible career choice for them.
BBC Children in Need
For the last five years, our National Contact Centre in Northampton has been used to process donations from the general public during the appeal night. In 2015, 163 volunteers donated their time to process donations of over £106,000. As a company, Ricoh raised almost £18,000 for the charity.
The Hope Centre
Volunteers from our Contact Centre in Northampton supported a local centre supporting homeless and disadvantaged people. Our volunteers designed, prepared and cooked a three course meal and interacted with the guests by playing bingo.
Ban the Box
In September 2014, we joined a growing number of organisations working with Business in the Community to Ban the Box. This means we’ve removed the box that appears on our job application forms which asks applicants to disclose any criminal convictions.
Ricoh Board members & Heads of Department have been providing corporate mentoring to professional sportspeople (men and women) to help them transition from the sporting world and into business as their sports careers come to an end. Mentees have included Olympic cyclists and rowers